Off best to the fresh new worst over the last pair

Recommendations

Of best to the fresh terrible within the last lifetime. Can not faith just how incompetent, and completely extremely dumb past faith, individuals are at that borrowing connection. We have started purchasing a percent or one or two so much more during the most other borrowing from the bank unions getting my funds to save myself brand new disappointment regarding dealing that have foolish someone. One problems the newest Department regarding borrowing from the bank unions is the perfect place so you’re able to document issues. While the Massachusetts attorneys generals work environment doesn’t manage all of them.

Worst posting You will find actually ever viewed

Poor update We have ever viewed. The old on the internet banking was much advanced than simply the latest one to. Kept my personal history financial on account of an awful modify and just after fifteen years having DCU I am provided making.

DCU affiliate since the 2015 and you may departing

I’ve been an effective DCU affiliate given that 2015 and handled a good 100% fee record for both a car loan and credit cards. Into the application upgrade into the later 2023, I got challenge log in https://www.paydayloanalabama.com/gulf-shores and you may making payments. Consequently, We rerouted my costs repayments some other cards. We obtained a notice having an outstanding balance out-of 63 cents, timely entitled to settle they, and you will reported the technical factors. Regrettably, my personal inquiries just weren’t addressed. Regarding adopting the billing cycle, a balance away from $step 1 and some dollars was again recharged that i paid back. Support service does not have any hint or no other charges could well be additional int the guy 2nd recharging cyclee bad DCU faster my borrowing from the bank limit out-of $10,000 to help you $0 and advertised my personal membership since the delinquent towards credit bureaus, hence diminished my personal credit rating by the 108 products-to own 63 dollars. I am already disputing which which have DCU plus the credit reporting agencies, however, I would warning everyone to closely take into account the potential implications ahead of using their functions.

They missing my vehicle name document

Hello, I’m writing to offer my personal viewpoints about the way a significant document is mishandled handled by the DCU. I’m very distressed you to definitely my personal Term document is shipped out over myself without any record information through USPS. I believe try disgusting neglect. While i reached off to the fresh DCU immediately after prepared few days, I happened to be advised the brand new Title document are distributed 1 month shortly after the borrowed funds try paid. Although not, We have perhaps not acquired people term file from inside the mail. I featured that have local USPS and so they completely cannot shadow the sent mail. I happened to be for this reason offered to see DMV which have good Lien release letter and performs out-of base. This is extremely frustrating and you will inconvenient in my situation. It’ll cost you us to get backup. I wish there have been top processes positioned in the first so i do not have never forgotten an essential.

Bad Customer service

DCU is the worst hands-down. I became closure when you look at the on my Car finance and finished up opting for DCU. It accepted my financing and you may questioned us to unlock a merchant account and therefore hit a brick wall three times. Brand new it questioned me to contribute post that we is actually was in a position to discover a registration immediately after which immediately after two days, my application for the loan was not nonetheless recognized and abreast of calling they told you told you their terminated as they are disappointed. Their very pathetic when you urgently need to have the car finance. The client provider rep was not at all empathetic.

Awful Lender no ATMs and you will Horrible Customer service

For many who miss out the days of wishing from inside the long lines to withdraw funds from the lending company, up coming DCU is the place! I reside in a busy area, but really DCU has few urban centers here. As well, their ATMs are nowhere getting located besides throughout the genuine bank. This is actually the only bank from inside the 2020 one however retains long traces heading out the door for the the common big date. If you want to label the bank, expect to end up being treated rudely. While using the DCU for automobile-shell out choices with debtors, we provide very long turn-up to minutes to help you mirror payments have been made. It lender is awful to possess too many reasons to enter into. Steer clear!